Quality

Commitment

We are focused on providing the best quality service to our customers. We do this by understanding our customers’ needs and wants then providing products and services to exceed their expectations.

Focus

We provide exemplary service by working with the customer in collaboration to achieve mutually desired outcomes. We hold ourselves accountable for the successes of each step of the project and maintaining our excellent reputation into the future.

Quality Processes

Blakely has rigid standards and processes that ensure we maintain the highest possible quality in all our activities. We consistently aim to meet or exceed the exacting demands of our clients and the expectations of the wider community. We achieve this by:

• Undergoing comprehensive internal and external audits to ensure compliance with AS/NZ ISO:9001:2008 certification for quality management system
• Following industry best practice guidelines
• Completing post-contract reviews to ensure client satisfaction
• Focussing on continual improvement of our service and quality standards

Our uncompromising approach to quality makes us the preferred supplier of civil contracting solutions. After all, we know that when we are successful, so are our customers.